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MLGW reopens four offices for walk-in customers

The Downtown, Lamar, Whitehaven and Millington MLGW offices are reopening. The Summer office will remain closed.

MEMPHIS, Tenn. — Memphis Light, Gas and Water reopened four of its Community Offices to walk-in customers Monday, Oct. 3, 2022.

The Downtown, Lamar, Whitehaven and Millington MLGW offices reopened. The Summer office will remain closed.

The locations and hours are as follows:

  • Downtown
    • 245 S. Main
    • 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays
  • Lamar
    • 2935 Lamar Ave.
    • 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays
  • Whitehaven
    • 1111 E. Shelby Dr.
    • 8:30 a.m. – 5 p.m. Monday-Thursday and 6 p.m. Fridays
  • Millington
    • 5141 Navy Rd.
    • 8 a.m. – 4:30 p.m. Monday-Friday

To pay a bill, customers don’t need an appointment to walk in at one of the reopened offices.

MLGW said it also started a new online appointment reservation system for credit counseling. Customers can go online at mlgw.com/appt or download the QLESS app to see a credit counselor in person. 

Counselors will be able to help with payment arrangements, billing questions, deferred payment plans, PrePay, and other services.

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