MEMPHIS, TN (abc24.com) - The Better Business Bureau just issued a nationwide warning. Seniors citizens are being targeted by a company offering help with prescription coverage; one of the victims is from the Mid-South.
Vicki Thompson helps seniors for a living. She works at the Aging Commission of the Mid-South. That's why she knew there was a problem, when her mother gave money to the company called AFD Medical Advisors.
"Their pitch was she could get her medication for $299 for the entire year, but that's not true."
Since mid-November, the Better Business Bureau has received about 60 calls a month from people across the country complaining about AFD. In each case, the call came from someone caring for an elderly victim.
The BBB's Liz Fredichs said, "Most of them either have dementia or Alzheimer's so for most of them, they don't even remember the phone call happened. They really don't remember much about giving them much personal information."
According to Wisconsin state records, Aaron Dupont is the company's registered agent. Our sister station in Milwaukee tracked down Dupont at his home, where he promptly slammed the door in their reporter's face.
AFD's business address is actually a rental mailbox at a UPS store in the Milwaukee area.
The BBB says its investigation into AFD found there is no drug or assistance program of any kind. The state of Wisconsin is also investigating.
"As far as we can tell, based on the information we have investigated, we don't see any actual benefit to the consumer," Fredichs said.
Thompson added, "It's an easy way to make $299 on anybody who will to take them up on it."
Thompson says people don't need AFD because states across the country offer health assistance programs for free. She knows - she works for the government program in Tennessee.
"We do it for free; why should anyone pay for a service that is out there that's absolutely free?"
Thompson was able to get her mother a refund, and the Better Business Bureau was able to get refunds for the others who filed formal complaints. But, the BBB says the problem is that many seniors have yet to realize they are victims.