Some Say Opting Out Of Smart Meter Program Too Hard

Some Say Opting Out Of Smart Meter Program Too Hard

Smart meters are little computers that are connected to your house. They record how much power you use, when you use it, and send the information directly to Memphis Light, Gas, and Water.
MEMPHIS, TN (localmemphis.com) - Smart meters are little computers that are connected to your house. They record how much power you use, when you use it, and send the information directly to Memphis Light, Gas, and Water.

There are a lot of people in Memphis who don't want them, but that's easier said than done.

It's a busy day at the Memphis Light, Gas, and Water offices in Whitehaven.

There are a few times each year when people can cut back on using electricity, Fall is one of them.

The big bosses at MLGW are saying one way that bills could end up going down is for folks to get smart meters installed because they are more accurate in determining how much electricity you use.

“I just don't know exactly. I don't say a lot about them. I don't guess they'd be that bad,” retired MLGW employee Johnny L. Smith said.

There are some customers who say smart meters are just a dumb idea.

“I don't want one. Your bill would be higher. You're house will catch on fire and I don't need that to happen,” MLGW customer Minnie Kroger said.

There have been several public hearings on smart meters, and in spite of the allegations of trouble, the city council told MLGW to start putting them in.

If people don't want a smart meter they can get out of the program, but city council woman Janis Fullilove doesn't like the way its being done.

“Why do people have to send in letters. Many people have said, Ms. Fullilove, I sent in my letter, they said they didn't get it. So why can't you make a phone call, like we do when we make arrangements, because all of that is recorded,” council member Janis Fullilove said.


Fullilove says she has received a lot of calls from people complaining about getting smart meters on their homes even when they did not want them.

She says she wants answers from MLGW brass at her city council committee meeting tomorrow.
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