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Memphis News & Weather | Memphis, TN | WATN - localmemphis.com

First Tennessee warns about scam targeting customers

MEMPHIS, Tenn. (localmemphis.com) – First Tennessee is warning customers about a scam aimed at stealing their banking information. Below is the email sent...
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MEMPHIS, Tenn. (localmemphis.com) – First Tennessee is warning customers about a scam aimed at stealingtheir banking information.

Below is the email sent to First Tennessee customers Tuesday.

“First TennesseeBank customers may be the target of fraud schemes in which a customer is contactedthrough phone call, email, or text by fraudsters requesting the customer verifypersonal bank information. A recent scheme involves individuals contactingFirst Tennessee Bank customers using a telephone number spoofed to appear oncaller ID as First Tennessee Bank’s legitimate Customer Service departmentphone number. This scheme is an attempt to convince the customer to provideaccount information, passwords, and in some cases, one-time passcodes thatenable takeover of the customer’s account relationship.

It is essentialto remember that First Tennessee Bank never will contact you directly and askfor your personal or account information that we already have on file.Additionally, we never will ask you to verify your identity by texting codes orpasswords to you to confirm who you are. If First Tennessee Bank initiates thecall, we already will have at hand the information we need.

If you havereceived a phone call claiming to be from First Tennessee Bank and believe youare a victim of fraud or notice potentially suspicious activity on youraccount, contact Customer Service at (800) 382-5465.”