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Memphis Zoo to reopen May 13, with restrictions and guidelines for guests

Among the safety measures are guests being asked to wear facial coverings, and the zoo will not accept cash.

MEMPHIS, Tenn. — The Memphis Zoo is pleased to announce it will be reopening on Wednesday, May 13th. 

“Our objective is to open with the highest possible level of safety for our team, our visitors and our collection of animals. Nothing is more important. We will ensure that we adhere to our new operating protocol and be accountable to the Shelby County Health Department and the City of Memphis,” said Memphis Zoo CEO Jim Dean. 

The zoo will limit any unnecessary contact or crowding by capping guest admissions at 2,500 people at any given time. Our front gate will be the only entrance point into Memphis Zoo.

To limit personal contact, the zoo will only accept credit cards, membership cards with proper ID, Apple pay, and tickets purchased through the zoo’s website or by phone. Nonmembers can pay for parking on our website or at the front gate. 

Memphis Zoo will not allow outside food or beverages. Exceptions will be made for those with dietary restrictions.

We're reopening!

We're thrilled to announce our reopening date of Wednesday, May 13, 2020. There are some guidelines we'll follow to keep everyone safe. Please be prepared to wear your masks and find the link to buy tickets online here: https://ecommerce.memzoo.org/#/Admission. We can scan online tickets from your phone, so no need to print! Restrooms will be open and open-air food carts. This will be an adjustment, but together we can have a pawsome (and safe!) reopening. See you on the wild side.

Posted by Memphis Zoo on Friday, May 8, 2020

What the zoo is doing to keep our guests safe:

  • All guests and zoo team members will be asked to wear facial covering consistent with in-public guidance. 
  • Guests will see markers placed around the zoo to make sure everyone remains six feet apart. 
  • Directional markers will be provided to guide guests throughout their visit. 
  • Guests and team members will have access to hand sanitizer stations. 
  • Various food items will be sold from kiosks that will be equipped with plexiglass barriers to protect all. 
  • To limit contact, the zoo will not accept cash. Major credit cards or Apple pay only. 
  • Zoo staff will be continuously cleaning all high-touch surfaces like windows, vending machines and more.

Below are the activities and facilities that are unavailable until further notice: 

  • All rides (trams, children’s rides, train)
  • Playground 
  • Seasonal activities 
  • Keeper chats and shows 
  • Water play areas
  • Indoor exhibits 

We continue to follow current Centers for Disease Control and Prevention guidelines by asking employees and guests to stay home if they are sick, encouraging respiratory etiquette and hand hygiene, and routinely cleaning all surfaces and public areas. We look forward to welcoming everyone back to the zoo on Wednesday. 

Credit: Memphis Zoo

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