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Memphis News & Weather | Memphis, TN | WATN - localmemphis.com

Mississippi now offering online appointments to skip the lines at driver service centers statewide

The program is aimed at reducing wait times at driver service centers around the state.

Public Safety Commissioner Sean Tindell said, “We are excited to announce that the “Skip the Line” program is now available statewide. The online appointment system has reduced the lines at our Driver Service Bureaus in Biloxi and Pearl. Customers are utilizing the other components of the program and have reported shorter wait times. Overall, the program has been highly successful, and we look forward to offering these services to customers throughout the state.”   

The Mississippi Department of Public Safety’s “Skip the Line” program includes several components to reduce customer wait times when visiting Driver Service Bureaus. Effective October 1, 2020, the program is available statewide. 

  • Online Appointment System: Customers can schedule an appointment online by visiting www.dps.ms.gov/appointment. All appointments will be given priority service over walk-in customers. 
  • Skip the Line Cam: Customers can view the lines at all troop locations prior to arriving by visiting www.driverservicebureau.dps.ms.gov/live-feeds
  • Online/Mail-In Firearm Renewal: All firearm permit renewal applications will be processed by mail. This will eliminate the need to renew in person and the requirement that customers be fingerprinted for a firearm permit renewal. Firearm permit renewal applications are available online at www.driverservicebureau.dps.ms.gov/Firearms/Home
  • Removal of Alphabet Schedule: All services (including processing of new firearm permits) will be available every day of the week. 

For additional information about the “Skip the Line” program, please visit our website at www.dps.ms.gov/ or www.driverservicebureau.dps.ms.gov/.  

Mission Driver Service is a bureau of the Department of Public Safety. Our mission is to promote positive customer service while empowering the citizens of this state with positive means for measuring our performance. The Driver Service Bureau establishes departmental policies and procedures for governing the operations and standards of all the entries whether through customer satisfaction or employee empowerment.