MEMPHIS, Tenn. (localmemphis.com) — A new vending machine has arrived in the Bluff City, but this one isn’t for food. It’s full of cars.
The Carvana ‘Car Vending Machine’ officially opened Tuesday morning at 7201 Appling Farms Pkwy.
The facility completely changes the typical car buying experience. Buyers typically visit the dealership, chat with a salesman and test drive it. If they like it, they buy it.
Instead, Carvana cuts out the middle man and customers buy their car completely online. They can then either opt to get their cars delivered at their home or pick them up a the vending facility.
“It’s easy. They can skip the dealership and they can shop from their convenience and what works for them, whether that’s from their couch or from their phone, they can choose from more than 15,000 vehicles at Carvana.com and buy their next car in as little as five minutes,” Amy O’Hara, Carvana Associate Director of Communications, said.
O’Hara said by going online they’re able to, on average, offer lower prices than traditional dealerships.
The Memphis facility is Carvana’s 23rd vending site. The eight story tower holds 27 vehicles. The site will start with ten employees.
When customers arrive to pick up their purchased vehicle, they’re given a commemorative and large Carvana coin. That activates the vending process and the car descends down. In a matter of minutes, the buyer drives away in their car.
“It’s a convenient way for customers to get their next car. We also have great visibility here right off the freeway and we’re the new way to buy a car. It’s more fun so we like to add more fun to the process,” O’Hara said.
The tower, which can be seen from I-40, only holds cars that have already been purchased.
The purchase comes with a seven-day return policy.