OLIVE BRANCH, Miss. (localmemphis.com) – Call it the house of horrors. An Olive Branch man says his brand-new house is literally sinking.
Dustin Surratt moved into the home in the Forest Ridge subdivision just over a year ago. Local I-Team Senior Investigator Jeni Diprizio went to Olive Branch and saw the house for herself.
From the outside it looks like a nice house, but if you take a closer look you quickly notice something’s wrong.
“The doors don’t work. They are completely seized shut,” said homeowner Dustin Surratt.
Doors won’t open, there are large cracks on walls and ceilings.
“This crack here that runs across the ceiling happened before we had even closed,” said Surratt.
Outside he says you can see the patio is sinking. On the outside there are also cracks so big you can literally put your put your hand in them.
Surratt says Stoneybrook homes built his home. He says he believes the land wasn’t properly compacted before construction began, and that’s caused the problem.
“You can hear the cracking and popping, and hear the floor separating inside the house,” said Surratt.
No one answers the door at the Stoneybrook Homes office, but on the phone, one of its owners told me he, in part, blames the construction of Surratt’s pool for his foundation issues.
Craig Waldrop then added, “Our insurance company is taking care of it. He is just being impatient.”
Surratt said he is not impatient. He says he has been dealing with Stoneybrook’s insurance company for months. So far, they have not been able to settle the claim.
Surratt estimates it could cost $200,000 to repair the home.
“I wish I didn’t have to go thru this,” said Surratt.