You Have A Second Chance To Play It Cool With MLGW

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Memphis Light, Gas and Water Division and the Neighborhood Christian Center are teaming up for a second chance to “Play It Cool.” The annual initiative provides window air-conditioning units to qualified low-income seniors and disabled residents of Shelby County.

The Neighborhood Christian Center will host an additional screening and application process for the free units at 785 Jackson Avenue on June, 14, 2018, from 9 a.m. until 3 p.m. or until all units have been committed. 

To qualify, applicants must be a resident of Shelby County, a low-income senior 60 years of age or older, or a disabled adult. Applicant cannot have previously received an air conditioner from the Play It Cool Program, and must be living in a home without operable air conditioning.  The applicant must be the MLGW customer of record at the address where the unit is being requested.

Once an individual is screened and pre-qualifies, a pre-qualification voucher will be issued to verify that the applicant has met the guidelines up to the field inspection. A pre-qualification voucher does not guarantee receiving an air conditioner. Field inspections will be conducted by MLGW to verify that the residence meets installation requirements.

To apply, applicants will need the following credentials on hand:

  • Tennessee State ID or Drivers License to verify age and address.
  • The most recent pay stub or Social Security Income statement to verify income.
  • Most recent MLGW utility bill
  • If you have a disability but do not meet the age requirement you must bring the proper certification information.

Air condition installations will be performed by MLGW employees.  MLGW will not install units at addresses with bars or storm windows.

Applicants for the “Play It Cool” Program may also contact the Neighborhood Christian Center’s hotline number at (901) 881-6013 for a pre-recorded message detailing the necessary qualifications and credentials for eligibility.

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