MLGW issues Green Dot scam alert

Scam Alert_611547369079000267

MEMPHIS, Tenn. (MLGW Release) – Memphis Light, Gas and Water Division has received reports of scammers spoofing MLGW’s number to call and demand customers buy a Green Dot card or have utility service disconnected.

While MLGW mails cut-off notices to customers and uses auto-dialers alerting them that payment must be made by a certain date to avoid disconnection of service, MLGW representatives do not personally call a customer to request payment.

If you get such a call, you are urged to do the following:

  • Hang up.
  • Never give out personal financial information over the phone.
  • Call the MLGW Customer Care Center at 901-544-6549 if you have any concerns.
  • Report it to your local police station if you have been scammed.
  • Go to any of the five MLGW community business offices and speak with a credit counselor if you have problems paying your utility bill.

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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