MEMPHIS, Tenn — Memphis Light, Gas and Water officials said the power is back on after an outage lasted hours Friday in downtown Memphis.
MLGW said the outages downtown were primarily underground and could not be tracked through its outage map.
An ABC24 crew said they saw the power outage affecting everywhere from Riverside to B.B. King Blvd. and Union to Vance, including all businesses and traffic lights in the area.
In a statement, MLGW President and CEO Doug McGowen said, "I am aware of, and apologize for the disruption of service to your businesses and daily routines. Substation 3 suffered a critical component failure that our team is working hard to repair. Unfortunately, our attempt to reroute power at 1:30 p.m. was unsuccessful. However, we estimate that our team can complete repairs and attempt to reenergize affected areas by 5 p.m. We will continue to communicate our progress. Please know that we are working as quickly and as safely as possible to get everyone back to normal."
MLGW reported the power was back on by 5 p.m.
Customers can report outages by calling 901-544-6500 or with the MLGW app.
MLGW also said its community office in downtown Memphis would be closed for the remainder of Friday.
